Return & Refund Policy
Effective Date: 04/19/2025
At Tiger Shark Store LLC, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.
Returns
You may request a return within 30 days of receiving your item. To be eligible, the item must be:
-
Unused and in the same condition that you received it
-
In its original packaging
-
Accompanied by proof of purchase
Non-returnable items include:
-
Gift cards
-
Downloadable software products
-
Perishable goods (e.g., food, flowers)
Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it, email us at tigersharkstore@gmail.com.
Return Shipping
Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., wrong or damaged item).
For return requests, please contact us at tigersharkstore@gmail.com.